Sales and Services Officer(موظف/موظفة مبيعات وخدمات)
عن هذه الوظيفة
Bank of Jordan, a leading financial institution in Jordan, is seeking a highly motivated and customer-oriented Sales and Services Officer to join our team. As a Sales and Services Officer, you will be responsible for providing exceptional sales and customer service to our clients, ensuring their banking needs are met and contributing to the growth of Bank of Jordan.
Bank of Jordan is committed to delivering exceptional customer service, embracing technological advancements, and contributing to the community. As a Sales and Services Officer, you will play a crucial role in building and maintaining strong relationships with clients, promoting banking products and services, and providing them with accurate information and guidance to help them make informed financial decisions.
Responsibilities
- Actively engage with clients to understand their financial goals and needs and identify opportunities to promote and sell banking products and services
- Provide comprehensive and accurate information to clients regarding our products and services, including account opening, loans, debit/credit cards, and other banking services
- Build and maintain strong relationships with clients, ensuring high levels of customer satisfaction and retention
- Process customer account transactions, including deposits, withdrawals, and transfers, accurately and efficiently
- Assist clients with resolving account issues, answering inquiries, and providing general customer support
- Stay updated on product knowledge, market trends, and regulatory changes to provide clients with relevant and up-to-date information
- Achieve sales targets and contribute to the overall growth and profitability of the bank
- Collaborate with internal teams to ensure seamless delivery of banking services to clients
Requirements
- Bachelor's degree in finance, business administration, or a related field
- 2+ years of experience in customer service, preferably in the banking industry
- Excellent interpersonal and communication skills, with the ability to build rapport and maintain relationships with clients
- Strong sales and negotiation skills, with a focus on achieving targets and driving revenue
- Good understanding of banking products and services
- Customer-oriented mindset, with the ability to provide exceptional customer service and resolve customer issues effectively
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously
- Proficiency in using banking systems and software
- Good knowledge of local banking regulations and compliance requirements
- Strong problem-solving and decision-making abilities
Sales Clerk(موظف مبيعات معرض)
عن هذه الوظيفة
Bank of Jordan, a renowned leader in Jordan's financial landscape, is seeking a Sales Clerk to join our dynamic team. As a Sales Agent, you will play a crucial role in promoting our diverse range of banking services to both individuals and corporate clients. With a strong focus on customer service, advanced technological applications, and impactful community initiatives, Bank of Jordan offers an outstanding career opportunity. We are dedicated to fostering growth, innovation, and skills development, allowing you to shape the future of Jordan's economy while enjoying a rewarding career path featuring continuous learning and progression.
Responsibilities
- Actively prospect and engage with potential customers to drive sales and achieve targets
- Provide valuable financial advice and recommend suitable banking solutions to meet customer needs
- Build and maintain strong relationships with existing and new clients to cultivate a loyal customer base
- Ensure accurate and timely processing of customer transactions while adhering to regulatory guidelines
- Collaborate with cross-functional teams to deliver exceptional customer service and exceed customer expectations
- Stay updated with industry trends, market conditions, and competitor offerings to capitalize on business opportunities
- Participate in regular sales meetings and training sessions to enhance product knowledge and sales skills
Requirements
- Bachelor's degree in Business, Finance, Marketing, or a related field
- Proven sales experience, preferably in the banking industry
- Strong interpersonal and communication skills, both verbal and written
- Excellent negotiation and persuasion abilities
- Ability to work in a target-driven environment and meet sales goals
- Familiarity with banking products and services
- Proficient in using technology, including customer relationship management systems and Microsoft Office Suite
