IT Infrastructure Specialist / Part of Data Storage & Backup Infrastructure team

Accountabilities & Key Roles :

• Ensure Capacity planning, scalability, and availability of all infrastructure systems.
• Develop operating and configuration manuals for all systems.
• Ensure strict adherence to SLAs, PnPs & prompt closure to Audit findings.
• Ensure IT related services continuity and efficient support to all units Globally / ITSO and/or Country Levels.
• Ensure proper operations and implementation of Office Automation solutions and services in Arab bank.
• Select, implement and manage infrastructure solutions / projects across the Arab Bank Globally / ITSO and/or Country Levels.
• Monitor and follow up with all Arab Bank ITSO centers to ensure proper operations and implementation of all infrastructure solutions and services.
• Manage and Admin Arab Bank Global / ITSO / Countries infrastructure solutions.
• Ensure that infrastructure monitoring and capacity planning functions are performed systematically and periodically in the all ITSO Countries.
• Evaluate and study any new enhancement to working environment by upgrading or implementing a new infrastructure solutions and services.
• Participate in the selection of IT global/local solutions / services.
• Participate as necessary in the vendor evaluation process.
• Disaster Recovery office automation planning and implementation.
• Participate in the project delivery and execution.
• Adhere and comply to all PnPs and work actively to close all related audit findings