Required

• Strong network and, or VoIP experience with underlying technologies such as
• Routing and Switching Protocols,
• TCP, , DNS, QoS, SIP
• VLANs, and WAN protocols and technologies
• Experience working with Windows Server, Active Directory
• Knowledge of Office 365 technologies - particularly, Skype for Business and Microsoft Teams

Experience in one or more of these areas desirable

• Experience in Office 365 Authentication and voice offerings
• Expert knowledge of voice protocols such as SIP, as well as Azure AD Connect
• Previous experience deploying, administering and, or supporting Enterprise Unified Communications solutions
• Ability to analyse and interpret data captures and trace logs to resolve customer issues in production environments specific to authentication, network connectivity, messaging, SIP or VoIP, Unified Communications
• Experience troubleshooting and resolving problems on Skype for Business Online, Microsoft Teams, Hybrid environments set up with Lync Server 2013, Skype for Business Server 2015-2019.
• Experience working with network capture, analysis tools: Netmon, WireShark, HTTPs decryption tools

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work

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