Required

• Strong network and, or VoIP experience with underlying technologies such as
• Routing and Switching Protocols,
• TCP, , DNS, QoS, SIP
• VLANs, and WAN protocols and technologies
• Experience working with Windows Server, Active Directory
• Knowledge of Office 365 technologies - particularly, Skype for Business and Microsoft Teams

Experience in one or more of these areas desirable

• Experience in Office 365 Authentication and voice offerings
• Expert knowledge of voice protocols such as SIP, as well as Azure AD Connect
• Previous experience deploying, administering and, or supporting Enterprise Unified Communications solutions
• Ability to analyse and interpret data captures and trace logs to resolve customer issues in production environments specific to authentication, network connectivity, messaging, SIP or VoIP, Unified Communications
• Experience troubleshooting and resolving problems on Skype for Business Online, Microsoft Teams, Hybrid environments set up with Lync Server 2013, Skype for Business Server 2015-2019.
• Experience working with network capture, analysis tools: Netmon, WireShark, HTTPs decryption tools

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work

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Job Requirements:

Education:

• Graduated degree in a technical discipline (i.e. CIS, CS and Computer Engineering)

Experience:

• 3 - 5 years in IT technical positions in a major financial institution or in a banking solutions vendor.
• Knowledge of system integration with database , networking , backup and virtual computing environments.
• Exposure to these technologies is highlight preferred ; SAN, NAS, Dell-EMC, PowerMAX, VMAX and IBM Storage systems such as DS8K, V7K systems, Cisco MDS , SAN Brocade switches, VMware vSphere, VERTIAS NetBackup ,Veeam backup and replication.
• Development knowledge of data backup and restoration methodologies.
• Development knowledge and understanding of troubleshooting, testing, and performance tuning in Storage platforms.
• Development knowledge of storage best practices for current VMware, Windows and Linux operation systems, File systems, SQL, MySQL, Oracle, and Exchange.
• Development working knowledge of Networking, Fiber Channel concepts, and technologies.
• Good working knowledge of virtualization and/or cloud technologies e.g. VMWARE, Hyper-V, OpenShift.
• knowledge of storage best practices for current VMware, Windows and Linux operation systems, File systems, SQL, MySQL, Oracle, and Exchange.

Competencies:

• Excellent in English.
• Good Presentation and interpersonal skills.
• Team Player.
• Good documentation skills.

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