Title: Junior Sales Associate
Location: Amman, Marj El Hamam
PURPOSE & IMPACT ON ORGANIZATION: You contribute to the store sales and adidas profit targets by: - Passionately inspiring and serving and selling to our consumers- Diligently executing store operations- Contributing to a culture of consumer centricity within the store
KEY RESPONSIBILITIES:- Actively connect and engage with consumers entering the store- Be aware of store KPI's (key performance indicators) and contribute to store sales- Responsible for improving the consumer experience by executing the CONNECT-ENGAGE-INSPIRE service standards- Be a Brand advocate, consistently exhibiting the 3 Cs (Confidence, Collaboration and Creativity)- Use seasonal product and Brand knowledge effectively during consumer interactions- Communicate product features and benefits, and unique selling points clearly to address consumer needs- Connect our Consumers to relevant digital & omnichannel tools to provide a seamless shopping experience- Be aware of all omnichannel related sales tools- Guide our Consumers through the digital touchpoints in the store- Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor - Complete sales transactions quickly and accurately while adhering to cash protection procedures- Uses selling expertise to maximize opportunities at the cash desk to create add-on sales and build customer loyalty- Minimize loss in the stockroom and the sales floor- Perform all store operations in a safe, effective, and efficient manner- Comply with all operational policies and procedures- Maintain an appealing, easy to shop environment, for Consumers by executing visual merchandising and house-keeping standards- Know the store KPIs and how you personally contribute to them - Plays a role in maximizing sales and minimizing loss- Keeps an up-to-date awareness of our competitors - Offers suggestions and ideas on how to improve operations and processes- Collaborate productively and respectfully with team members- Communicates a desire for ongoing learning, and welcomes all available opportunities to increase own and store performance - Seek coaching and learning opportunities to continually improve performance - Complete all applicable training programs and effectively apply the learning on the job- Seek coaching and learning opportunities to continually improve performance- Always work with a team-first mindset, fully respecting all colleagues and actively contributing to making adidas an inclusive and welcoming environment for all.
AUTHORITIES:- Not Applicable
KEY RELATIONSHIPS:- Consumers- Peers and Supervisor
KNOWLEDGE, CAPABILITIES AND EXPERIENCE:- Retail Professional Competencies
MINIMUM QUALIFICATIONS:- Preferably between 1-2 months working in a sports/fashion customer & commercial focused retail environment- Basic numeracy, literacy, and verbal communication skills
