TITLE: HR Coordinator (National) TEAM/PROGRAMME: HR and Admin LOCATION: Amman with 25% travel to field office GRADE: 4 CONTRACT LENGTH:
1 year
CHILD SAFEGUARDING: (select only one)
Level 3: The post holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting the country programs; or because they are responsible for implementing the police checking/vetting process staff.
ROLE PURPOSE: The HR Co-ordinator will be expected to provide generalist and operational support in the areas of recruitment, employee safeguarding, staff well-being and supporting line managers with performance management and employee relationships In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.
SCOPE OF ROLE:
Reports to: HR Director
Staff reporting to this post:
Direct: None
Budget Responsibilities: None
Role Dimensions: Save the Children currently responds to the Syria crisis from three different access (Jordan, Turkey and Iraq) points, with the intention of consolidating all Syria programming through a single Syria office based in Amman.
The post-holder is a member of the Amman HR team and will be expected to support Area based HR teams in various aspects of generalist or operational support. He/she is accountable to the HR Director for the provision of effective and timely HR services that support programme delivery.
KEY AREAS OF ACCOUNTABILITY:
- Responsible for implementing the induction programme "Passport to success" for international staff and arranging exit interviews with HR coordinator -onboarding or HRD.
- Ensure that the performance management process is properly understood by all staff and implemented consistently.
- Support line managers to address underperformance i,e performance improvement plans and disciplinary sanctions.
- Provide generalist and operational HR support to line managers across a full range of people management issues
- Upon request from management to participate in investigations and grievance cases.
- Ensure compliance with local regulations and labour law, Liaise with local labour authorities
- Any other tasks as may be assigned by the line manager
- Responsible for the preparation of the national and international payroll.
- Rollout anti-harassment training sessions and follow up on any incidents (Anti-harassment, PSEA, Code of Conduct) ensuring these are proactively implemented for a safe working environment for all staff, volunteers and partners.
- Work closely with the staff wellbeing committee on staff wellbeing issues impacting staff and ensure these issues are escalated to management as needed.
- Make use of all available policies, practices, checklists and guidelines (HR minimum standards, emergencies HR toolkits) and ensure Save the Children good practice is in place
- HR data management and update score cards and relevant trackers on regular basis.
BEHAVIOURS (Values in Practice)
Accountability:
- holds self accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
- holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.
Ambition:
- sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same
- widely shares their personal vision for Save the Children, engages and motivates others
- future orientated, thinks strategically and on a global scale.
Collaboration:
- builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters
- values diversity, sees it as a source of competitive strength
- approachable, good listener, easy to talk to.
Creativity:
- develops and encourages new and innovative solutions
- willing to take disciplined risks.
Integrity:
- honest, encourages openness and transparency; demonstrates highest levels of integrity
QUALIFICATIONS
- Bachelor of Science Degree in Human Resources/ Business Management/ Administration or equivalent
- At least 3-5 years work experience in Human Resources, previous HR experience in INGOs is essential
- At least 1-3 work experience in Human Resources as a coordinator or officer is preferable.
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EXPERIENCE AND SKILLS
- Previous experience in international organization is preferable
- Experience working in a fast paced large scale humanitarian response
- Proven operational HR track-record - experience of providing generalist HR service to managers across a full range of HR issues
- Experience of working in remote management set up
- Ability to work independently, self-direct or at own initiative
- Ability to work with tight deadlines, and a demanding workload
- Proven skills in handling and advising on complex people management issues
- Good facilitation skills and ability to deliver training and induction
- Strong communication (written and spoken), and interpersonal skills in English
- Experience in working with and supporting multicultural teams
Desirable:
- Ability to travel to area offices for the Syria response office
- Experience in staff capacity building
