BE AN ESSENTIAL PART OF EVERYDAY LIFE
Position: 20334 – Global HR Data Management Specialist
Customer: DHL Supply Chain - CDO
Grade: RCS L
Contract Type: 12 Month Fixed Term Contract / Secondment
Closing Date for applications: 1st November 2022
Location: UK&I, EMEA or APAC considered
Our Strategy 2025 places a renewed emphasis on digitizing ourselves and leveraging potential across the group and the Global HR Data Management team is at the heart of this transformation. With 9 countries already benefiting from best in-class HR systems and many more to come our team provides support to employees, managers and HR colleagues alike with dedicated support and guidance to maximise the use of HR systems.
No day is ever the same from answering queries to coaching others, identifying opportunities for continuous improvement through to testing and delivering new solutions to our colleagues. Working remotely and spread across multiple continents the Global HR Data Management team is committed to collaboration and development.
If this sounds like a team, you'd like to join … keep reading.
Your key accountabilities include:
- HR Master Data Management and Administration - responsible for all basic master data requests including organizations, organization hierarchy, jobs, positions, locations, grades, grade rates and applicable lists of values. Confirms request is valid before processing. Performs mass updates within SLAs, ensuring process guidelines are followed and validated before loading. Works with end user to resolve any errors with the mass update
- HR Master Data Governance - responsible for ensuring the data global standards are being met, high quality of data by strict adherence to data governance principles, supporting stakeholders to understand data structures and impacts
- Issue Resolution and Fixes – investigates root causes, implements fixes/improvements and responds to end user within defined SLAs. Tests completion and resolution, in conjunction with end users
- HR Data Quality Audit & Remediation – analyses data audits from the system to determine how improve audit processes and identify efficiencies, taking action to resolve issues in a timely manner
- HR Process Optimisation - Drafting and/or reviewing Standard Operating Procedures to promote knowledge transfer, optimization of data management and reporting processes.
- HR Data Process Automation - identify opportunities for automated solutions, high volume transactions in order to drive efficiencies and meet stakeholder priorities
- Reporting - Awareness of available reporting solutions to support users answer their business questions appropriately
- Patch Testing – participates in regular regression test cycles including performing the tests, analysing the impacts, ensuring Security design remains and investigating possible issues. Tracks test results in the relevant tool
What are we looking for from you?
- Strong IT skills and knowledge of MS Office packages, specifically Excel
- Demonstrate ability to effectively multi-task, prioritise, and work in a fast-paced and rapidly changing environment
- Strong communication and stakeholder management skills
- An appreciation and understanding of data management principles
- A background within HR (minimum 1 year) and familiarity with HR concepts and practices
- Ability to Deliver to SLA's within a timely manner
What you'll need to do next?
If you have a proven track record of achievement to match the requirements for this role and you are looking for your next career move, simply apply online ensuring that a full up to date CV is attached with your application.
We will ensure that all our resourcing activities are fair, transparent, and consistent across the Globe. We want to ensure that the candidate experience is of the highest professional standard.
The Company is committed to providing equality of opportunity for all employees. Furthermore, we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our organisation.
