Crystel is looking for a talented Contact Center Supervisor to join its team!
Suitable candidate will;
· Lead, organize, supervise and evaluate the assigned team
· Manage daily activities and monitor performance and quality
· Build & develop relationship with clients Follow up and assure that the providing service to is meeting their expectations
· Prepare and present periodical reports
· And many more…
Position requirements;
· Minimum 5 years’ experience as Contact Center Supervisor.
· Excellent leadership and influencing skills
· Depth knowledge in Contact Center KPI’s.
· Strong communication skills in both Arabic and English languages
Please apply by sending your CV via email and mention in the subject “Contact Center Supervisor”
hr@crystel.co